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iMvula approached Kenai to help improve their visitor experience and offer the same service to their clients. They felt that the current visitor system wasn't smooth and didn't give a great first impression of their brand. They also felt that paper-book data capture was inefficient.

Kenai ran a two-week trail at the iMvula head office. Everyone loved the system, staff and visitors alike.

"Kenai is fantastic – our visitors love it and it has created a sense of excitement among our employees to see a fresh new ‘face’ at the door." - Christopher Birch

Sign-in times were drastically reduced and the stylistic kiosk was complimented as a great improvement. Kenai is now installed permanently at iMvula HO.

Location

Locations

Johannesburg

Suitcase

Industry

Outsourcing, Manufacturing, Civils

Employee

Employees

10000

Heart

Favorite Feature

Clean look and smooth sign-in procedure

Challenges & Solutions

Sign-in books are untidy and frustrating

Faster signing in has left customers getting more satisfaction from their visit

Sign-in books provide a historical log that is rarely looked at

Kenai has changed the way our visitors sign-in and how we manage that data; it allows us to manage a digital log of all entries. It’s a great way of digitizing the log book

Every visitor has given praise about Kenai since we installed it – our customers are excited about it and it leaves a great first impression of our business.

Christopher BirchiMvula